Open a repair ticket
Tell us what happened, even if you do not know what it means.
Customers can request remote help, bench diagnostics, onsite home office support, data transfer, backup setup, or urgent security checks. A production version could include photo upload, model lookup, appointment windows, payment links, and repair status tracking.
Photo upload intake
Customers can upload error screens, router placement photos, model labels, or cable setups so technicians understand the issue before arrival.
Repair status texts
Automated messages can confirm received devices, approve estimates, notify ready-for-pickup status, and request reviews after a successful fix.
Payment and memberships
Home office customers could pay invoices online or join a quarterly tune-up plan for backups, updates, Wi-Fi review, and security checks.