:root {
  --black: #161616;
  --paper: #fff9e8;
  --white: #ffffff;
  --yellow: #ffd447;
  --red: #f04a3a;
  --green: #23b26d;
  --blue: #168da3;
  --gray: #e8e1cf;
  --muted: #686150;
  --line: rgba(22, 22, 22, 0.18);
  --radius: 5px;
}

* {
  box-sizing: border-box;
}

html {
  scroll-behavior: smooth;
}

body {
  margin: 0;
  color: var(--black);
  background: var(--paper);
  font-family: Verdana, Geneva, sans-serif;
  line-height: 1.6;
}

body::before {
  content: "";
  position: fixed;
  inset: 0;
  pointer-events: none;
  background: repeating-linear-gradient(135deg, rgba(22,22,22,0.035) 0 8px, transparent 8px 22px);
  opacity: 0.5;
}

img {
  display: block;
  max-width: 100%;
}

a {
  color: inherit;
}

.utility-bar {
  position: relative;
  z-index: 25;
  display: flex;
  justify-content: space-between;
  gap: 16px;
  padding: 9px clamp(16px, 4vw, 48px);
  color: var(--black);
  background: var(--yellow);
  border-bottom: 2px solid var(--black);
  font-size: 0.88rem;
  font-weight: 800;
}

.utility-bar a {
  text-decoration: underline;
}

.rescue-header {
  position: sticky;
  top: 0;
  z-index: 20;
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 18px;
  align-items: center;
  padding: 16px clamp(16px, 4vw, 48px);
  background: rgba(255, 249, 232, 0.94);
  border-bottom: 3px solid var(--black);
  backdrop-filter: blur(14px);
}

.brand {
  display: grid;
  text-decoration: none;
}

.brand strong {
  font-size: clamp(1.5rem, 3vw, 2.1rem);
  line-height: 1;
  text-transform: uppercase;
}

.brand span {
  color: var(--muted);
  font-size: 0.82rem;
}

.main-nav {
  justify-self: end;
  display: flex;
  gap: 8px;
  align-items: center;
}

.main-nav a {
  padding: 9px 12px;
  border: 2px solid transparent;
  text-decoration: none;
  font-size: 0.9rem;
  font-weight: 800;
}

.main-nav a:hover,
.main-nav a[aria-current="page"] {
  border-color: var(--black);
  background: var(--white);
}

.nav-toggle {
  display: none;
  justify-self: end;
  padding: 9px 12px;
  border: 2px solid var(--black);
  background: var(--white);
  font: inherit;
  font-weight: 800;
}

.gallery-lock {
  position: fixed;
  right: 16px;
  bottom: 16px;
  z-index: 30;
  padding: 10px 12px;
  color: var(--paper);
  background: var(--black);
  border: 2px solid var(--yellow);
  text-decoration: none;
  font-size: 0.84rem;
}

.dispatch-hero,
.section,
.triage-panel,
.page-hero,
.about-split,
.ticket-layout {
  position: relative;
  width: min(1160px, calc(100% - 34px));
  margin: 0 auto;
}

.dispatch-hero {
  display: grid;
  grid-template-columns: 0.95fr 0.78fr;
  gap: clamp(24px, 5vw, 70px);
  align-items: center;
  padding: 70px 0 44px;
}

.hero-copy h1,
.page-hero h1,
.about-copy h1,
.ticket-copy h1 {
  margin: 0;
  font-size: clamp(2.35rem, 4.8vw, 4.85rem);
  line-height: 0.94;
  letter-spacing: 0;
}

.hero-copy p,
.page-hero p,
.about-copy p,
.ticket-copy p {
  max-width: 690px;
  color: #514b3f;
  font-size: clamp(1.03rem, 2vw, 1.23rem);
}

.eyebrow {
  margin: 0 0 14px;
  color: var(--red);
  font-size: 0.75rem;
  font-weight: 900;
  letter-spacing: 0.14em;
  text-transform: uppercase;
}

.hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 26px;
}

.button,
button.button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 44px;
  padding: 12px 18px;
  border: 3px solid var(--black);
  color: var(--black);
  background: var(--white);
  font: inherit;
  font-weight: 900;
  text-decoration: none;
  cursor: pointer;
  box-shadow: 5px 5px 0 var(--black);
}

.button.alert {
  background: var(--red);
  color: var(--black);
}

.button.light {
  background: var(--yellow);
}

.ticket-board {
  display: grid;
  gap: 12px;
  padding: 20px;
  background: var(--black);
  color: var(--white);
  border: 4px solid var(--black);
  box-shadow: 16px 16px 0 var(--yellow);
}

.board-header,
.ticket-board article {
  display: flex;
  justify-content: space-between;
  gap: 12px;
}

.board-header {
  padding-bottom: 10px;
  border-bottom: 1px solid rgba(255,255,255,0.22);
}

.ticket-board article {
  align-items: start;
  padding: 14px;
  color: var(--black);
  background: var(--white);
}

.ticket-board p {
  margin: 2px 0 0;
  color: var(--muted);
}

.dot {
  flex: 0 0 14px;
  height: 14px;
  margin-top: 5px;
  border-radius: 50%;
}

.dot.red {
  background: var(--red);
}

.dot.yellow {
  background: var(--yellow);
}

.dot.green {
  background: var(--green);
}

.dot.blue {
  background: var(--blue);
}

.triage-panel {
  display: grid;
  grid-template-columns: 0.9fr 1.1fr;
  gap: 24px;
  padding: 26px;
  background: var(--white);
  border: 3px solid var(--black);
}

.triage-panel h2,
.trust-copy h2,
.price-board h2,
.status-feature h2,
.section-heading h2 {
  margin: 0;
  font-size: clamp(1.75rem, 3.1vw, 3.2rem);
  line-height: 1;
}

.triage-tool {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 10px;
}

.triage-choice,
.service-filter-button,
.accordion-trigger {
  padding: 13px 14px;
  border: 2px solid var(--black);
  background: var(--paper);
  font: inherit;
  font-weight: 900;
  cursor: pointer;
}

.triage-choice.is-active,
.service-filter-button.is-active {
  background: var(--yellow);
}

.triage-result {
  grid-column: 1 / -1;
  min-height: 90px;
  margin: 0;
  padding: 16px;
  background: var(--black);
  color: var(--white);
}

.section {
  padding: 72px 0;
}

.problem-grid,
.price-cards,
.support-grid,
.upgrade-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 18px;
}

.problem-card,
.price-cards article,
.values article,
.tech-card,
.upgrade-grid article {
  background: var(--white);
  border: 3px solid var(--black);
}

.problem-card,
.tech-card,
.upgrade-grid article {
  padding: 0 0 18px;
}

.problem-card img,
.tech-card img {
  width: 100%;
  height: 250px;
  object-fit: cover;
  border-bottom: 3px solid var(--black);
}

.problem-card h3,
.problem-card p,
.tech-card h3,
.tech-card p,
.upgrade-grid h2,
.upgrade-grid p {
  margin-left: 18px;
  margin-right: 18px;
}

.problem-card h3,
.tech-card h3 {
  font-size: 1.35rem;
  line-height: 1.1;
}

.trust-strip,
.price-board,
.status-feature {
  display: grid;
  grid-template-columns: 0.9fr 1.1fr;
  gap: 24px;
  align-items: center;
  border-top: 3px solid var(--black);
}

.trust-badges {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 12px;
}

.trust-badges span {
  padding: 18px;
  background: var(--yellow);
  border: 3px solid var(--black);
  font-weight: 900;
}

.site-footer {
  display: flex;
  justify-content: space-between;
  gap: 20px;
  padding: 28px clamp(16px, 4vw, 48px);
  color: var(--white);
  background: var(--black);
}

.site-footer a {
  color: var(--yellow);
  font-weight: 900;
}

.page-hero {
  padding: 78px 0 32px;
}

.service-filter {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-bottom: 22px;
}

.fix-list {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 16px;
}

.fix-card {
  padding: 22px;
  background: var(--white);
  border: 3px solid var(--black);
}

.fix-card.is-hidden {
  display: none;
}

.fix-card span,
.log-card span {
  color: var(--red);
  font-size: 0.75rem;
  font-weight: 900;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.fix-card h2 {
  margin: 8px 0;
  font-size: clamp(1.45rem, 2.35vw, 2.15rem);
  line-height: 1;
}

.price-board {
  padding: 36px;
  background: var(--yellow);
  border: 3px solid var(--black);
}

.price-cards article {
  padding: 18px;
}

.price-cards strong,
.price-cards span,
.contact-methods strong,
.contact-methods span {
  display: block;
}

.accordion {
  display: grid;
  gap: 9px;
}

.accordion-panel {
  display: none;
  padding: 0 16px 16px;
  background: var(--white);
  border: 2px solid var(--black);
  border-top: 0;
}

.accordion-trigger.is-open + .accordion-panel {
  display: block;
}

.log-grid {
  display: grid;
  grid-template-columns: 1.2fr 0.8fr;
  gap: 16px;
}

.log-card {
  background: var(--white);
  border: 3px solid var(--black);
}

.log-card.big {
  grid-row: span 3;
}

.log-card img {
  width: 100%;
  height: 240px;
  object-fit: cover;
  border-bottom: 3px solid var(--black);
}

.log-card.big img {
  height: 520px;
}

.log-card div {
  padding: 18px;
}

.log-card h2 {
  margin: 8px 0;
  font-size: clamp(1.35rem, 2.4vw, 2.35rem);
  line-height: 1;
}

.status-steps {
  display: grid;
  gap: 12px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.status-steps li {
  display: grid;
  gap: 2px;
  padding: 18px;
  background: var(--white);
  border: 3px solid var(--black);
}

.about-split,
.ticket-layout {
  display: grid;
  grid-template-columns: 0.9fr 1.1fr;
  gap: clamp(24px, 5vw, 68px);
  align-items: center;
  padding: 72px 0 44px;
}

.about-photo {
  width: 100%;
  min-height: 480px;
  object-fit: cover;
  border: 3px solid var(--black);
}

.values {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 16px;
}

.values article {
  padding: 22px;
}

.values strong {
  font-size: 1.25rem;
}

.support-team {
  border-top: 3px solid var(--black);
}

.ticket-form {
  display: grid;
  gap: 14px;
  padding: 22px;
  background: var(--white);
  border: 3px solid var(--black);
  box-shadow: 14px 14px 0 var(--yellow);
}

.ticket-form label {
  display: grid;
  gap: 6px;
  font-weight: 900;
}

.ticket-form input,
.ticket-form select,
.ticket-form textarea {
  width: 100%;
  padding: 12px;
  border: 2px solid var(--black);
  background: var(--paper);
  font: inherit;
}

.contact-methods {
  display: grid;
  gap: 12px;
  margin-top: 24px;
}

.contact-methods article {
  padding: 14px;
  background: var(--white);
  border: 2px solid var(--black);
}

.form-status {
  margin: 0;
  color: var(--green);
  font-weight: 900;
}

.reveal {
  opacity: 0;
  transform: translateY(20px);
  transition: opacity 480ms ease, transform 480ms ease;
}

.reveal.is-visible {
  opacity: 1;
  transform: translateY(0);
}

@media (max-width: 900px) {
  .rescue-header {
    grid-template-columns: 1fr auto;
  }

  .nav-toggle {
    display: inline-flex;
  }

  .main-nav {
    display: none;
    grid-column: 1 / -1;
    justify-self: stretch;
    flex-direction: column;
    align-items: stretch;
  }

  .rescue-header.nav-open .main-nav {
    display: flex;
  }

  .dispatch-hero,
  .triage-panel,
  .trust-strip,
  .price-board,
  .status-feature,
  .about-split,
  .ticket-layout {
    grid-template-columns: 1fr;
  }

  .problem-grid,
  .price-cards,
  .support-grid,
  .upgrade-grid,
  .fix-list,
  .log-grid,
  .values {
    grid-template-columns: 1fr;
  }

  .log-card.big {
    grid-row: auto;
  }
}

@media (max-width: 620px) {
  .utility-bar,
  .site-footer {
    flex-direction: column;
  }

  .hero-copy h1,
  .page-hero h1,
  .about-copy h1,
  .ticket-copy h1 {
    font-size: clamp(2.05rem, 10.5vw, 3.25rem);
  }

  .triage-tool,
  .trust-badges {
    grid-template-columns: 1fr;
  }

  .gallery-lock {
    left: 16px;
    right: auto;
  }
}